Dr. Cell Phone – Terms and Conditions
By using Dr. Cell Phone’s site and services, you are acknowledging agreement to the company terms outlined below. Please note that we have the right to change the terms without notice, and once a transaction is completed you are bound to the terms and conditions.
We guarantee quality with in part we use. All of our parts are manufacturer-certified brand new unless otherwise stated. In the rare case that a new part is not available, we will use an aftermarket part that we guarantee to function like new.
We offer a 30-day warranty on all of our repairs except in the case of liquid damage. We are only able to authorize replacements that have been shipped by us. We do not consider mistakes in customer ordering as grounds for exchange.
Warranty Repair Process
Our process is very easy! Simply send in your phone to our repair facility with a copy of your valid warranty invoice. You also have the option of bringing your phone into our facility with the invoice as well.
*Dr. Cell Phone reserves the right to void any warranty repair in which our technicians have found any evidence of liquid damage.
We accept all major credit cards, Google checkout online, and Paypal. Dr. Cell Phone also accepts the following payment options:
COD (Collect on Delivery) Money order or Cashiers Check
Bank direct deposit, Wire Transfer, T/T (firstname.lastname@example.org)
For Texas customers, an 8.25% tax will be applied. If you are a wholesale customer please contact us at email@example.com and request a Tax exemption.
Shipping and Delivery Terms
All orders placed before 3PM CST will ship the same day.
We will notify you via email if an item is out of stock and delays your delivery.
Dr. Cell Phone is not liable for mistakes made by 3rd party shipping and delivery vendors. In the event of a delivery mistake, the customer will need to follow up with the carrier used.
Fed-Ex Express Priority Overnight $34.99
Fed-Ex Express Standard Overnight $29.99
Fed-Ex Express 2 day $19.99
Fed-Ex Ground 3-5 Business days $6.99
Orders totaling over $100 qualify for free shipping
Orders totaling over $500 qualify for free 2-day shipping